Help Center
How-to guides for everything on MusicXen — 144 articles and counting.
What's newPlain-language release notes
FAQShort answers, by topic
GlossaryDoor deal, guarantee, dep…
Guide: booking a showIllustrated walkthrough
Guide: claiming a slotIllustrated walkthrough
Keyboard shortcutsWhat actually exists
Contact supportResponse-time expectations
Pick who you are
New here? Start with a walkthrough: New musician · New band · New venue · New fan
Musicians
Your profile, finding gigs and bandmates, your calendar.
- Getting started: new musician
- Signup wizard
- Confirm your band or venue
- Your MusicXen profile
- Smart Profile Links
- Profile completeness
- Press kit
- Demo reel
- Video intro
- Gear list
- Gig-bag checklist
- Practice log
- Musician search filters
- "Looking for" banner
- Bands looking for you
- Match scores
- Gig buddy finder
- Wanted ads: expiry and bumps
- Auditions
- Dep musician pool
- New to Town
- Open jams
- Open mic event pages
- Influences
- Endorsements
- Compatibility quiz
- Availability calendar
- Recurring unavailability
- Band free dates ("I'm free")
- Clash detection
- Band calendar: rehearsals, gigs & deadlines
- Calendar export (iCal & Google Calendar)
- Saved searches
- Classifieds
- Messages
- Message upgrades: pins, voice notes, templates, read receipts, reply time
- Age-gated messaging
- Trust & safety on MusicXen
- Blocking & reporting
- Pay protection & scam awareness
- Age restrictions and ID notes
- Download your data
- Themes
- Account settings
- Invite codes
- Phone verification
- Push notifications
- Uploading tracks
- Music Extras: Playlists, Lyrics, Tabs, and Discovery
- Selling tickets
- Ticket Transfers & Resale
- Comp Tickets, Guest Lists & Promo Codes
- Show Ops: Settlement, Schedule, Door View & Promoter Pay
- Frequently asked questions
- Music-industry glossary
Bands
Running the band, booking shows, promotion.
- Getting started: new band
- Starting a band
- Confirm your band or venue
- Band roles & permissions
- Smart Profile Links
- Merging and archiving bands
- Band Shuffle
- Press kit
- Demo reel
- Booking pipeline & soft holds
- Counter-offers
- Performance contracts
- Booking deposits
- Cancelling a booking
- Booking reminders & notifications
- Settlement history & door counts
- Venue Genre Controls, Backup Bands & Industry Tools
- Booking contracts
- Reviews
- EPKs, riders & open dates
- Band one-sheet & booking templates
- Radius clause & hospitality rider
- Advance vs door pricing
- Band free dates ("I'm free")
- Band calendar: rehearsals, gigs & deadlines
- Lineup builder
- Stage plots
- Setlists
- Setlist voting
- Rehearsal polls
- Rehearsal spaces
- Practice rooms
- Show pages
- Printable show poster
- Per-show printable poster
- Merch table
- Show reviews
- Post-show photo dump
- Show setlists
- Show settlement
- Cancelling and postponing a show
- Ticket links and RSVP counts
- Who's going: RSVP and friend overlap
- Flyer maker
- Flyer A/B testing
- Animated social teaser
- Promote checklist
- Street-team tracker
- Venue marquee text
- On-tour date ranges
- Tour routing
- Planning a tour
- Tribute bands
- Fan photos & approval
- Automatic posts when a gig is done
- Feed events and @mentions
- Messages
- Trust & safety on MusicXen
- Blocking & reporting
- Pay protection & scam awareness
- No-show reports
- Download your data
- Uploading tracks
- Music Extras: Playlists, Lyrics, Tabs, and Discovery
- Selling tickets
- Ticket Transfers & Resale
- Comp Tickets, Guest Lists & Promo Codes
- Show Ops: Settlement, Schedule, Door View & Promoter Pay
- Selling merch
- Creator Marketplace
- Frequently asked questions
- Music-industry glossary
Venues
Your venue profile, slots, booking bands, settling up.
- Getting started: new venue
- Confirm your band or venue
- Venue profile completeness
- Preferred & hard-no genres
- Venue Genre Controls, Backup Bands & Industry Tools
- Verified venues
- Venue staff contacts
- Multi-room venues
- Venue blackout dates
- Sound curfew & noise ordinance
- Load-in instructions
- Venue photo tour
- Venue marquee text
- Venue response-time badge
- Venue draw estimate
- Typical pay
- Recurring residency slots
- Venue calendar embed
- Booking pipeline & soft holds
- Radius clause & hospitality rider
- Performance contracts
- Booking deposits
- Advance vs door pricing
- Show settlement
- Show Ops: Settlement, Schedule, Door View & Promoter Pay
- Settlement history & door counts
- No-show reports
- Open mic event pages
- Open jams
- Show pages
- Show tagging
- Ticket links and RSVP counts
- Weather overlay
- Messages
- Trust & safety on MusicXen
- Blocking & reporting
- Pay protection & scam awareness
- Age restrictions and ID notes
- Download your data
- Frequently asked questions
- Music-industry glossary
Fans
Finding shows, following bands, going out.
- Getting started: new fan
- Fans overview
- Fan profiles & loyalty badges
- Smart Profile Links
- Notify me
- My Bands' Gigs (fan feed)
- Checking in ("I'm here")
- Fan photos & approval
- Gig buddy finder
- Tonight Near Me
- Trending This Week
- Who's going: RSVP and friend overlap
- Ticket links and RSVP counts
- Setlist voting
- Show reviews
- Reviews
- Merch table
- Post-show photo dump
- Show tagging
- Concert diary
- Musician map view
- City Pages
- Genre Explorer
- Similar Bands & Venues
- Global Search
- Saved searches
- Trust & safety on MusicXen
- Blocking & reporting
- Frequently asked questions
- Music-industry glossary
Instructors
Teaching profile, trials, classes, practice rooms.
Graphic artists
Portfolio, briefs, the needs boards.
Recording studios
Studio profile, tours, the needs boards.