Selling merch

Sell shirts, stickers, CDs, and more right on your band page. Fans

buy online, you ship the orders, and you keep 85% of every sale —

the platform takes a 15% fee.

For bands: set up your store

1. Connect Stripe (one time): open your band's Merch dashboard

and click Connect with Stripe. Stripe walks you through a

quick onboarding (bank account, tax info). After that, your 85%

lands in your bank automatically — no manual payouts.

1. Add products: on your band's Merch page, add products with a

name, price, photo, and stock count. Set stock to 0 for unlimited

(e.g. digital downloads).

1. Share your merch link — fans buy from your band page.

For fans: buying merch

1. Open the band's Merch page.
2. Set quantities, fill in your shipping address, and check out.
3. You'll get an order confirmation page. The band ships your order

and marks it shipped — you'll see the status update.

Fulfilling orders (bands)

Open your Merch dashboard to see all orders. Orders marked Paid

are ready to ship — pack them up, then click Mark shipped.

Revenue totals show your gross, the platform fee, and your 85%

payout.

Deleting products

Products with no paid orders can be deleted outright. Products that

already sold are deactivated instead (so past order records stay

accurate) — they disappear from the store but remain in order

history.

Money flow

• Fan pays the full price at checkout via Stripe.
• Stripe automatically sends 85% to the band's connected account

and 15% to the platform. No manual payouts, ever.

• Until the band connects Stripe, checkout shows a notice and

sales are paused — connect first, then sell.

Tips

• Good photos sell merch: use a plain background and show the

actual product.

• Keep stock counts accurate — overselling means awkward emails.
• Digital items (albums, stems): set stock to unlimited (0).

Troubleshooting

"Online payments aren't set up yet" — the band hasn't connected

Stripe. Band admins: open the Merch dashboard and connect.

"Only X left" — someone bought the last ones before you checked

out. Lower the quantity and try again.

FAQ

What does MusicXen charge? 15% of each sale. The band keeps 85%.

Who handles shipping? The band — MusicXen doesn't warehouse or

ship anything. Shipping costs are up to the band (bake them into

the price or charge separately).

Can I sell digital downloads? Yes — set stock to 0 (unlimited).

File delivery after purchase is coming soon.